Privacy Policy
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(StayReady Cleaning Services)
1. Information We Collect
We may collect the following information when you use our website or book a service:
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Full name
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Email address
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Phone number
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Property address
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Payment information
This information is collected solely for service booking, communication, and billing purposes.
2. How We Use Your Information
Your information is used to:
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Schedule and manage services
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Process payments
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Communicate regarding bookings
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Improve our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Security
Payments are processed through secure third-party payment providers.
We do not store full credit card details on our servers.
4. Data Protection
We take reasonable measures to protect your personal information.
However, no online transmission can be guaranteed 100% secure.
5. Communication
By booking a service, you agree to receive service-related communications via email or phone.
You may opt out of promotional messages at any time.
6. Updates to This Policy
StayReady reserves the right to update this Privacy Policy at any time.
Updates will be reflected on this page.
Cancellation Policy
Residential Cleaning
• 24-hour notice required for cancellation.
• Cancellations under 24 hours may incur a 50% service fee.
• Same-day cancellations may be charged in full.
Short-Term Rental Turnovers
Due to tight guest check-in schedules:
• 48-hour notice is required for cancellations.
• Cancellations under 48 hours may be charged 50%.
• Same-day cancellations may be charged in full.
Lockout Policy
If access to the property is not provided at the scheduled time:
• A lockout fee may apply.
• Service may be considered completed if we cannot enter.
Rescheduling
Rescheduling is subject to availability and must be requested at least 24 hours in advance.